| |
Norstar Features & Benefits
Designed for business sites that require up to 1,000 mailboxes and advanced messaging applications, Norstar Voice Mail serves as a personal assistant that answers the telephone and takes messages for everyone in the company. It incorporates the Norstar Applications Module, which supports up to 32 voice channels, and can drive multiple integrated applications such as Voice Mail plus Fax Messaging, Desktop Messaging, Digital Networking, and co-resident Automatic Call Distribution (ACD).
Key Features:
- Provides up to 1,000 mailboxes for business sites and advanced messaging applications.
- Auto Attendant directs incoming calls, routing them based on Calling Line ID information.
- Auto Receptionist answers calls 365 days a year, freeing up the receptionist to work with customers, vendors, and visitors.
- Information Desk provides answers to commonly asked questions through information mailboxes.
- Norstar Applications Module provides up to 32 voice channels, with the ability to drive multiple integrated applications.
Features
- For business sites requiring up to 1,000 mailboxes and advanced messaging applications.
- Seamless integration with the Norstar business communications system via Norstar Applications Module.
- Integrates with other Norstar Applications such as Automated Call Distribution.
- Norstar Applications Module provides:
- Strong, flexible PC-based platform.
- Up to 32 voice channels, with the ability to drive multiple integrated applications, such as Voice Mail plus Fax Messaging, Desktop Messaging, or Digital Networking.
- Auto Attendant directs incoming calls, routing them based on Calling Line ID information.
- Auto Receptionist answers calls when you're busy. It works 365 days a year with no breaks, freeing up your receptionist to work with customers, vendors, and visitors.
- Information Desk provides answers to commonly asked questions through information mailboxes.
- Other Voice Mail features include:
- Message forwarding
- Timed delivery of messages
- Extended absence greeting
- Customizable directory
- Call screening
- Enhanced multiple recipient addressing
- Integration with your Norstar telephone's LCD window
- Remote notification messaging
- Toll fraud prevention
- Calling-line ID integration
- 200 hours of storage time for greeting and messages
Benefits
- Frees employees to do mission critical tasks.
- Improves employee productivity -- studies show that 50% of all business calls involve one-way transfer of information.
- Rugged components and electric supply designed for continuous operation.
- Superior reliability, with standard Mean Time Between Failure (MTBF) at more than 9 years for the Norstar Applications Module.
| MICS Resources |
 (356 KB)
|
[ top of page ] |
|
|
|
